The protection and security of personal data is a high priority for us. Therefore, we strictly adhere to the rules of the German Federal Data Protection Act (BDSG) and the DS-GVO.
Below you will be informed about what kind of data is collected and for what purpose it is collected.
Please bear in mind, however, that data transmission on the Internet can always be subject to security vulnerabilities. Complete protection against access by third parties is not possible.
- Responsible entity
Phone: +49 351 / 275 972 15
Florian von Canal
- Data transmission /data logging
In the case of merely informational use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server.
If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO):
- IP address
- Date and time of the request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (concrete page)
- Access status/HTTP status code
- Data volume transferred in each case
- Website from which the request comes
- Operating system and its interface
- Language and version of the browser software.
This data is only collected for the purpose of statistical evaluation. It is not passed on to third parties for commercial or non-commercial purposes.
- Use of personal data
Personal data is only collected or processed if you provide this information voluntarily, e.g. in the context of an enquiry. Unless there are necessary reasons in connection with a business transaction, you may at any time revoke the previously granted consent to your personal data storage with immediate effect in writing by e-mail at email@example.com. Your data will not be disclosed to third parties unless disclosure is required by law.
- Online valuation tool/ Desired property search order
The website operator offers you tools – on the one hand, these tools serve to offer the owners of a property the possibility of having the value of their property determined by us. On the other hand, desired properties can be determined with a precise search request. The data you enter in the search form or valuation tool will be stored by us for the purpose of processing the order and in case of follow-up questions. Under no circumstances will we pass on this data without your consent.
Desired property – if your desired property is not included after the first request to us, we reserve the right to save your data in case we can offer you properties matching your search request in the future.
Valuation tool – after determining the value of your property, we offer to take over the marketing for you. If you do not wish to do this at the present time, we reserve the right to save your data in case we contact you again every six months to market your property.
Under no circumstances will your data be passed on to third parties.
You can object to the storage and processing of your data at any time by sending an e-mail to firstname.lastname@example.org.
- Contact form
If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact data you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.
The personal customer data transmitted to Canaletto Sky is used by the latter exclusively for answering customer inquiries, for contract processing and for technical administration.
We do not share this data without your consent.
If your request is not successful, Canaletto Sky reserves the right to store your data in an administration system and to contact you again in case of suitable objects.
The deletion of the stored personal data takes place if the consent for storage is revoked, if the storage is no longer necessary for the pursuit of the designated purpose or if its storage is inadmissible for other legal reasons.
The client/prospective client has the right to request information about the processing of his data, the purpose of the processing of his data and deletion of his data record at any time.
You can revoke any consent you may have given at any time.
In case of further questions or requests for information, the client/interested party may contact Canaletto Sky at any time.
- Information, modification and deletion of your data – your rights
In accordance with applicable law, you can ask us in writing at any time whether and which personal data we have stored about you. You will receive a corresponding notification immediately. Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.
In summary, you have the following rights against us:
- Right to information,
- Right to rectification or deletion,
- Right to restriction of processing,
- Right to object to processing,
- Right to data portability.
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
- Security of your data
Your personal data provided to us will be secured by taking all technical as well as organisational security measures so that they are inaccessible to unauthorised third parties. When sending very sensitive data or information, it is advisable to use the postal service, as complete data security cannot be guaranteed by e-mail.
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
- Note on Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
Google will not associate your IP address with any other data held by Google.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
- Google Maps
This website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about visitors’ use of the map functions.
Detailed instructions on how to manage your own data in connection with Google products can be found here.
This website uses the following types of cookies, the scope and functionality of which are explained below:
- Transient cookies (for this a)
- Persistent cookies (for this purpose b).
- a) Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
- b) Persistent cookies are automatically deleted after a predefined period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the functions of this website.
- Social media plug-ins
We currently use the following social media plug-ins:
We use the so-called two-click solution. This means that when you visit our site, no personal data is passed on to the providers of the plug-ins. You can recognise the provider of the plug-in by the marking on the box above its initial letter or logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked box and thereby activate it, the plug-in provider receives the information that you have called up the corresponding website of our online offer. In addition, the data mentioned under 2. of this declaration is transmitted.
In the case of Facebook, according to the respective providers in Germany, the IP address is anonymised immediately after collection. By activating the plug-in, your personal data is transmitted to the respective plug-in provider and stored there (in the case of US providers, in the USA). Since the plug-in provider collects the data in particular via cookies, we recommend that you delete all cookies via your browser’s security settings before clicking on the greyed-out box.
We have no influence on the data collected and data processing procedures, nor are we aware of the full extent of the data collection, the purposes of the processing, the storage periods. We also have no information on the deletion of the collected data by the plug-in provider.
The plug-in provider stores the data collected about you as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the display of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 p. 1 lit. f DS-GVO.
The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, the data we collect is directly assigned to your account with the plug-in provider. If you click the activated button and, for example, link to the page, the plug-in provider also saves this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will help you avoid being assigned to your profile with the plug-in provider.
For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the data protection declarations of these providers communicated below. There you will also receive further information about your rights in this regard and setting options for protecting your privacy.
Addresses of the respective plug-in providers and URL with their privacy notices:
Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications as well as http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
We will update this policy from time to time to protect your personal information. You should review this policy from time to time to stay informed about how we are protecting your information and continually improving the content of our website. If we make any material changes to the collection, use and/or disclosure of the personal information you provide to us, we will notify you by posting a prominent notice on the Site. By using the Website, you agree to the terms of this Personal Information Protection Policy.
Money Laundering Act – Our commitment and your cooperation
As a real estate consulting firm, we are obligated to comply with the due diligence requirements of the German Money Laundering Act (GwG) pursuant to Section 2 (1) No. 10 GwG.
We would like to inform you about our obligations in the following – before we conclude a brokerage contract with you, we are obliged to ascertain the identity of our customer under the German Money Laundering Act (GwG).
This includes information such as -.
- Name (last name and at least one first name)
- Place and date of birth
- Official identification (identity card or passport) in the original
- Badge number
- Issuing authority
- Beneficial owner
For this information collection, we are of course also dependent on your cooperation and require a copy of your identity card as part of our identification obligation.
Copies of identity cards are allowed since July 2017 under two conditions (§ 20 Abs.2Personalausweisgesetz):
- Only the cardholder or another person with the cardholder’s consent may make the copy.
- The copy must be clearly and permanently recognizable as such.
In this respect, we will ask you to provide us with a copy of your ID card or make it ourselves on the basis of your express consent – we will then keep the copy of your ID card permanently recognizable as such.
If the delivery of the copy of the ID card takes place before a first personal meeting,we are obliged to check the copy against your original ID document at our first personal meeting.
If it is not possible to meet in person, we have the alternative of establishing your identity by means of the postal identification procedure.
For the identification of legal entities we check the following information
- Name/designation of the legal person or companyLegal form
- (if available) Register number
- Registered office or principal place of business
- Name of the members of the representative body or their legal representatives
- Beneficial owner
Within the scope of our business relationship, we are also obliged to obtain information about the purpose and intended nature of the business relationship, insofar as this is not already clear in the individual case.
We would also like to point out that we are obliged to keep the collected data for at least 5 years.
For more information, please refer to the fact sheet issued by the Saxony State Directorate at https://www.dresden.immobilien/files/unternehmen/Merkblatt-Immobilienmakler-Stand-19-03-2014.pdf.
The protection of your data is of particular concern to us – for this reason we also politely refer you to our data protection declaration under , as well as the data protection agreements enclosed with our contracts.
We thank you for your understanding,
Florian von Canal